FREE SHIPPING ABOVE ₹1,999/- COD AVAILABLE : 3-DAY RETURN POLICY
Minis World
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Shipping Policy

Effective Date: September 22, 2026

Store Name: Minis World
Location: Medavakkam, Chennai, Tamil Nadu

Thank you for shopping with Minis World! We are committed to delivering your little ones’ favourite outfits, coordinated knit jersey sets, and baby essentials safely and promptly. Please read the following shipping policy to understand how we process, pack, and deliver your orders.

1. Order Processing Time

  • All orders are typically processed within 1–2 business days, excluding Sundays and public holidays, after payment confirmation.

  • Orders placed after 5:00 PM IST will be processed starting on the next business day.

  • During peak sale periods, festive seasons, or promotional events, processing may take up to 3 business days.

  • Processing time refers to the time required to prepare and dispatch your order and does not include courier transit time.

2. Shipping Rates & Delivery Estimates

We work with reliable logistics partners to deliver orders across India. The available shipping options and charges will be calculated at checkout based on the delivery location, package weight, and applicable shipping service.

Domestic Shipping – India

  • Standard Delivery: Usually 3–7 business days after dispatch, depending on the destination pin code and courier serviceability.

  • Shipping Charges: Shipping charges may be flat-rate or weight-based and will be displayed at checkout before payment.

  • Free Shipping: From time to time, Minis World may offer free-shipping promotions or minimum-order-value offers. Applicable offers will be displayed on our website.

Please note: Delivery timelines are estimates and may be affected by weather conditions, public holidays, courier delays, remote locations, peak-season volumes, or other circumstances beyond our control.

3. Shipment Confirmation & Order Tracking

Once your order has been packed and handed over to the courier partner:

  • You will receive a shipment confirmation via email or WhatsApp, where applicable.

  • The message may contain your tracking link and/or AWB number.

  • You can use the tracking information to follow the status of your shipment until delivery.

4. Delivery Attempts & Address Information

  • Courier partners may make multiple delivery attempts depending on their delivery policies.

  • Please ensure that your name, complete delivery address, pin code, and mobile number are entered correctly at checkout.

  • Minis World will not be responsible for delays, failed deliveries, or returns caused by incorrect, incomplete, or insufficient address or contact details provided by the customer.

  • If an order is returned to Minis World because of repeated failed delivery attempts, refusal to accept the package, or incorrect/incomplete address details, additional shipping charges may apply for re-dispatch.

  • Any additional charges applicable for re-shipping will be communicated to the customer before the order is re-dispatched.

5. Damaged, Tampered, Defective, or Lost Packages

Damaged or Tampered Packages

If the package appears visibly damaged, opened, or tampered with at the time of delivery:

  • If possible, please refuse delivery and inform Minis World immediately.

  • If you accept the package, take clear photographs of the outer packaging and the products before disposing of any packaging material.

  • Please contact us within 48 hours of delivery with clear photographs and an unboxing video, where available, so that we can review the issue and coordinate with the courier partner where required.

Lost or Undelivered Packages

If your tracking status shows “Delivered” but you have not received the package:

  • Please first check with family members, neighbours, security personnel, or the building reception, where applicable.

  • Contact Minis World within 3 days of the delivery status being updated so that we can raise an investigation with the logistics partner.

  • Resolution of courier-related investigations will be subject to the findings and policies of the respective logistics partner.

6. Local Store Pickup

Customers who prefer to collect their orders directly from our Medavakkam store may select “Store Pickup” at checkout, if the option is available.

Alternatively, customers may contact us to confirm whether store pickup can be arranged for their order.

We will notify you via WhatsApp or email once the order is packed and ready for collection.

7. Delivery Restrictions

Some remote or non-serviceable pin codes may have limited courier availability. If your location is not serviceable, we will contact you regarding the available options.

Minis World is not responsible for delays caused by circumstances outside our reasonable control, including natural events, courier disruptions, strikes, transportation delays, or other unforeseen circumstances.

8. Contact Us

For questions regarding shipping, delivery, tracking, or special delivery requests, please contact us:

Minis World
Store Address: Shop No. 1, Whitefield Mudra Phase 3, Shirdi Shelters Avenue, Vadakupattu, Medavakkam, Chennai, Tamil Nadu – 600100
Phone / WhatsApp: +91 78458 10303
Website: www.minisworld.in

Email: Please contact us through the customer support details provided on our website.

Note: This Shipping Policy should be read together with our Cancellation & Refund Policy and Return Policy